Raising a support ticket

To raise a support ticket, simply email [email protected] providing the following information in addition to a description of your issue:
  1. The version of iHomeServerâ„¢ you are running.  This can be found in the top right hand corner of the iHomeServer Management Console.
  2. The version of iTunes you are running.
  3. The Operating System you are running - and if running Windows Home Server, whether it is the v1 or 2011 variant.
  4. A copy of your iHomeServer log files - see topic iHomeServer log files
If you are having specific problems with a specific media file, we may send you a link to our support Dropbox account.